Pacific B usiness R eview (International)

A Refereed Monthly International Journal of Management Indexed With Web of Science(ESCI)
ISSN: 0974-438X
Impact factor (SJIF):8.603
RNI No.:RAJENG/2016/70346
Postal Reg. No.: RJ/UD/29-136/2017-2019
Editorial Board

Prof. B. P. Sharma
(Principal Editor in Chief)

Prof. Dipin Mathur
(Consultative Editor)

Dr. Khushbu Agarwal
(Editor in Chief)

Editorial Team

A Refereed Monthly International Journal of Management
May 2024


Name : Index
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Name : Mediating Role of Employee Engagement in Improving Productivity among Employees
Author : Dr. Subhadeep Chakraborty ,Prof. (Dr.) Pranjal Bezborah,Pradip Ch. Das
Abstract :
The study focuses on highlighting the link between employee engagement and employees' productivity. The study also aims to assess the link that exists between independent variables (i.e career development, leadership, pay and benefits, health and safety and employee satisfaction) and employee engagement. Responses have been collected from 56 employees working in different sectors. Snowball sampling technique has been adopted for the study. Keywords: Career development, leadership, pay and benefits, health and safety and employee satisfaction, employee engagement, employees' productivity Introduction The dedication and enthusiasm with which an employee is involved into his job in the organization is known as employee engagement. It is perceived that an engaged employee is an asset for the organization. Since every organization spends a lot on employees' training and development and maintenance so it wants to retain its employees throughout their service period. But in today's competitive scenario, every employee requires better work environment with better opportunities and benefits.
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Name : Is Employee Involvement a Facilitator of Engagement? Promoting HRM Practices in Indian Healthcare Sector
Author : Riya Gupta,Dr. Rachna Agrawal,Dr. Arti Gupta
Abstract :
The challenging and uncertain work environment has persuaded the managerial authorities to discover solutions to enhance engagement among the employees. Incorporation of employee involvementpractices might be a novel concept in this context. Thus, the current study purposelycomprehends and investigates the forms of involvement practices designed to enhance engagement in Indian healthcare sector; and to assess the association among different employee involvement practices identified. Inclusion of journal articles, book chapters, magazine articles, and newspaper articles as the secondary sources have elaborated the understanding of the present research. After employing exploratory factor analysis, six factors have been discovered incorporating employee involvement practices. Employers that entrust their staff or subordinates responsibility and decision-making authority build great relationships with them, which eventually motivates the workers to demonstrate high levels of engagement at work. Delegation and employee consultation can improve job-related knowledge and have the potential to cut training expenses. The outcomes of the present study will extend insights to various stakeholders who are concerned with the development of the healthcare organizations.
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Name : Nexus between the Extent of Disinvestment and Financial Performance: A Study on Disinvested Central Public Sector Enterprises
Author : Isha Chhabra,Seema Gupta
Abstract :
Disinvestment of central public sector enterprises(CPSEs) was considered to be a catalyst to bridled the unbounded expenditure of PSEs, cumulative debt burden and bring out the Indian economy from the financial disaster in the 1990s. Hence, it was viewed as a means of improving the PSEs. Whether disinvestment has impacted the performance of PSEs or not? To what extent the varying degree of disinvestment impact the profitability and operating efficiency of these PSEs? Therefore, the present study aims to examine the financial and operating performance of disinvested PSEs. This study examines the financial performance of thirty-two disinvested PSEs that were sold between 2000 and 2021. Disinvestment results were compared using the non-parametric Wilcoxon signed-rank test. In addition to this, how varying degree of disinvestment affect the performance of PSEs is also examined.
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Name : Promoter Ownership and Firm Performance: Evidences from BSE Listed Companies
Author : Shilpa Lodha,Udai Lal Paliwal
Abstract :
Shareholding pattern or ownership structure is perceived to play an important role in corporate governance, thus an enabler of improved financial performance. The purpose of the present paper is to investigate whether the shareholding pattern especially promoter holding influences financial performance of Indian corporate sector. The paper is based on 870 firm year observations of the companies listed on BSE 200 index. Panel regression shows that the financial performance of Indian corporates is most influenced by leverage and size. None of the ownership variables is found to be a cause of superior financial performance of Indian Corporates, when firm performance was measured through ROA, ROCE and Tobin's Q. But firm performance measured through RONW or ROE led to better explanation of firm performance through ownership variables. Indian promoter and foreign promoter ownership negatively impact firm performance whereas Indian corporate promoter and government promoter ownership positively impact firm performance.
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Name : Analysis of Methods of Cooperation with Foreign Stakeholders in Modern Conditions: Challenges, Opportunities and Economic Efficiency
Author : Olena Hubarenko,Lidia Pashchuk,Dmytro Konchyk,Inna Shevchenko,Oleksandr Yatsenko
Abstract :
This research examines the efficiency of several techniques of international collaboration in the current global environment, including both problems and possibilities. We analyze data using various statistical methods such as descriptive statistics, chi-square tests, ANOVA, and multiple regression analysis. Additionally, we conduct thematic analysis of open-ended survey responses to gain detailed insights into the effects of digitalization, public-private partnerships (PPPs), and joint ventures on economic efficiency and strategic international business practices. Our research shows notable variations in how collaboration strategies are regarded to be successful based on industries, organization sizes, and geographical areas. PPPs are esteemed in industrialized nations' infrastructure sector, whereas digital platforms are preferred in the technology sector, especially in developing economies. Regression study shows that public-private partnerships (PPPs) and digital platforms are linked to greater perceived efficacy than bilateral agreements, particularly among bigger businesses and those in the technology industry. Perceived effectiveness was lower among respondents from developing countries, demonstrating the significance of geographical context. Dealing with the difficulties of international cooperation requires cultural agility, regulatory nimbleness, and the incorporation of technology, as the free-form comments show. The results add valuable practical information to the conversation about global cooperation by showing that digital technology, cultural understanding, and regulatory adaptability are the three most important things that can be done to make international collaboration more efficient and profitable.
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Name : Optimising the Digital Development of Ukraine's Financial Sector for Post-War Recovery
Author : Valeriia Kornivska
Abstract :
In today's fast-paced global economy, it is crucial to establish a competitive digital financial market to drive economic growth and ensure stability. This market needs to provide consumers with innovative financial products, promote investment, and foster sustainable economic development. The financial sector is instrumental in supporting post-war recovery and development by providing essential resources. Therefore, this study aims to investigate and improve the digital transformation of Ukraine's financial sector to aid in post-war recovery efforts. In order to reach the goal, we will analyse the distinct features of Ukraine's digital financial industry, research the successes of European nations in digitalizing financial services, pinpoint essential elements for the advancement of digital financial services, and evaluate any obstacles hindering the digital transformation in the financial sector. Throughout the study, all objectives were successfully met, demonstrating that Ukraine has the necessary prerequisites for economic recovery after the war. However, in order to attract investment and foster a more positive financial environment, it is crucial to encourage the adoption of digital technologies within the financial sector. Additionally, a strong focus on data protection is essential. The study also emphasized the importance of analysing and implementing European financial sector practices to pinpoint prime areas for digital innovation. The key strategic outcome of the study is the creation of a comprehensive system for the advancement of digital financial services. If fully implemented, this system has the potential to significantly strengthen and enhance Ukraine's financial sector, ultimately improving the quality of financial services offered. It is crucial to not only implement immediate actions to enhance Ukraine's financial sector digitally for post-conflict recovery, but also prioritize long-term strategic planning and initiatives aimed at achieving the strategic goals of digital transformation in the financial industry.
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Name : A Systematic Review of the Relationship between Service Quality, Customer Satisfaction, and Brand Loyalty with special reference to Selected Dairy Companies in Delhi NCR
Author : Vinod Kumar Rai,R.S.Rai,Ashok Sharma
Abstract :
Dairy products like milk, butter, cheese play significant role in human nutrition. Dairy products are rich in calcium and phosphorus which is required for the maintenance and development of healthy and strong teeth and bones. India ranks on the top among the milk producing countries of the world. Most of their milk production is consumed by themselves. The impact of service quality has been studied on brand loyalty and customer satisfaction in diary companies. Dairy companies are in a competitive sector that should offer consistent quality, regular delivery, and other services to create brand loyalty and customer satisfaction. From a customer point of view buying milk through vending booth is a value proposition but there is customer satisfaction and service quality. People feel inconvenienced and spend extra time while buying milk from milk booths. Dairy companies can attract more consumers through their improvement in quality of service, increase in the level of customer satisfaction, and enhanced loyalty towards brand with their quality products, consistent service, immediate response to problems, and respect for the customers during doorstep delivery as well as in milk vending booths. A systematic review is performed for understanding the relationship between the variables like service quality, customer satisfaction, and brand loyalty with select dairy companies in Delhi NCR.
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Name : Impact of Business Analytics for Strategy Formulation and Enhancing Sales in Big Retail Stores
Author : Bijendra Kumar Pushkar,Dr. Abhijit Mishra,Dr. Ugrasen
Abstract :
In the retail industry, significant transformational events have occurred, resulting in huge growth. Business analytics (BA) is the process of cleaning, analyzing, processing, and storing huge data from all levels of a company's functional divisions, and then applying statistical methodologies to generate business insight. Data Driven Decision Making (DDDM) is becoming more popular by the day, and it affects every aspect of business. By utilizing actionable insights, big retail stores create sales tactics that have had a positive impact on sales. The goal of this paper is to see if using business analytics may help establish lucrative strategies and, as a result, enhance sales for big retail stores. With the use of Google Forms, 126 responses from Business Analyst and Retail Analyst were collected. The statistical analyses were managed to perform using the Partial List Square Structure Equation Modelling (PLS-SEM) type of technique from SmartPLS software 3.3.9. The findings reveal a thorough understanding of Business Analytics and its impact on big retail stores.
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Name : Assessment and Motivation of Increasing the Digital Literacy Level of Organization's Personnel in the Context of Digital Transformation of the Russian Federation Economy
Author : Elvira Cherkesova,Victoria Matveeva,Svetlana Romanova,Alexey Barannikov,Olga Goncharenko
Abstract :
Economic growth, achieved primarily through the development of the national innovation system and investment in human capital, is one of the priorities for the sustainable development of the state. In this regard, one of the national development goals of the Russian Federation for the period up to 2024 is to ensure the accelerated introduction of digital technologies in the economy and social sphere, which actualizes the need to increase the digital literacy of the country's population. This study provides a definition of digital literacy. The authors describe and analyze the approach of the G20 Summit group of experts to the assessment of digital literacy of the population on the basis of indicators of information, computer, communication literacy, media literacy and attitude to technology.And also the Digcomp 2.0 approach of the European Commission in the implementation of the digital skills training program, which uses the concept of analyzing digital competencies in terms of information, communication literacy, digital content creation, digital security and problem solving in the digital environment. An important component of the work is the assessment of the level of digital literacy and the development of digital competencies of teachers of higher education as a key figure for the successful implementation of new technologies in universities. In conclusion, the authors propose institutional conditions that contribute to increasing the level of digital literacy of scientific and pedagogical workers as the most important factor of human capital growth in the context of the digital transformation of the Russian economy.
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Name : Thriving in the Hybrid Era: Investigating the Relationships between Leadership, High-Performance Work Systems, Employee Resilience, and Engagement in the IT Industry
Author : Medha Gupta,Dr. Rupali Arora
Abstract :
Purpose- The objective of this article is to investigate the relationship among leadership, high-performance work systems (HPWS), employee resilience (ER)& employee engagement (EE) in the information technology industry. Design/methodology- The data were collected from 100 IT professionals in tri-city. All the missing data were eliminated to ensure accurate results. For analyses, partial least squares structural equation modelling (PLS-SEM) was applied. Findings- It indicated a positive connection among the factors and ER partially mediates the relation among HPWS, Leadership, and EE. Practical Implications- Employee resilience act as an important factor to cope up in a volatile environment. Resilience in the organizations is required in order to achieve better results and to ensure more involvement of employees in the organization Originality- This research is conducted for the IT sector professionals from the tri-city. The result of the research is in alignment with previous studies by establishing a positive relationship between HPWS and ER, leadership and ER, and ER and EE.
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Name : Breaking Barriers: Exploring the Impact of Socioeconomic Factors on Gender Discrimination in Education - A Panel Regression Analysis in India
Author : Lakshay Sharma,Dr Salineeta Chaudhuri
Abstract :
Introduction: For the overall growth and development of the economy, it is important to focus on the education of society as a whole (UNDP, 2020). Despite various initiatives to remove gender discrimination in education, it is still a persistent and significant problem. A report states that about 15 million girls will never be literate as compared to 10 million boys which shows the intensity of the difference between the educational priorities of the society towards boys and girls. Also, about 132 million girls worldwide are out of the education system (UNESCO, 2020). Socioeconomic status is the economic and social status of the individual or organisation within the society. The multifaceted feature of Socioeconomic status made it an important factor in education opportunities (Sirin, 2005). Objectives: To study the impact of parental education, female access to ICT, malnutrition, and average household income on gender discrimination at different levels of education.
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