October 2023 |
Name | : | Index |
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Name | : | Evolving New Social Media Paradigms for Sustainable Consumer Retention: The Mediating Role of Trust, Attitude and Loyalty of Brand |
Author | : | Dr. Brijesh Awasthi |
Abstract | : |
Abstract
Today marketing strategies influenced by social media. Social media
empowers companies to inform, update, influence, and retain existing
consumers easily and the other side social media share the feedback and
reviews of customers. Social media marketing endows companies to
generate perceived brand trust, brand loyalty and brand attitude among
consumers to repurchase the companies' products and services. This
research analyses the effect of social media marketing on Indian
customers to repurchase branded products. Further, it explored the
mediating effect of brand attitude, brand trust, and brand loyalty on
consumer retention of brands (Branded products) among Indian
consumers. Data was collected from 18 metropolitan cities of India
through online questionnaire, for final analysis 521 responses was
eligible after data cleaning. The study's results indicated that activities
on social media marketing influenced Indian customer's repurchase
intention of luxury products. Social media marketing professionals of
companies required to keep updating the information of luxury products
on social media for promoting and create awareness of luxury products.
The information about high-quality, long-lasting, futuristic and the most
important 'must have' attributes of sustainable luxury products can help
in sustainable consumer retention or sustainable repurchase of luxury
products. They also need to keep focusing and concentrate on social
networking sites and other social media for feedback and reviews
written by consumers. Social media marketing provides assistance to
achieve brand loyalty, brand trust, and brand attitude. Finally, the
implications and guidelines for the forthcoming research of this study
are discussed in the final section.
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Name | : | Identifying the Latent Factors Stimulating Creative Accounting Practices |
Author | : | Abhinay Dixit, Prof. Anita Shukla |
Abstract | : |
Abstract
The study mainly identifies the latent factors stimulating creative
accounting practices. Creative accounting practices can be stimulated by
various factors such as individual satisfaction, job security, market and
analyst expectations, adherence to norms, effective management of
financial variables, and handling of issues such as acquisitions and
mergers. Concealing fraud and asset misappropriation can also be
among these factors. To prevent these practices, companies should
establish reliable internal control systems, ethical guidelines, and
transparent financial reporting. By doing so, they can safeguard their
reputation and credibility in the financial industry. Four major
components or latent factors have been identified: External Issues,
Financial Settlements, New Issues Management, and Individual
Motives.
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Name | : | An Investigation on the Impact of Workplace Spirituality on the Engagement of Female Employees of Higher Education Institutions |
Author | : | Shaan Gulhar, Dr. Anshu Singh, Swaranjeet Arora |
Abstract | : |
This study discovers the relationship between workplace spirituality and
the dimensions of vigor, dedication, and engagement among female
employees in higher education institutions. A quantitative research
approach is adopted, utilizing structural equation modeling (SEM) with
a cross-sectional design. The study focuses on a sample of 400 female
academicians from universities in the Delhi NCR region, including
Amity University Noida, Sharda University, GL Bajaj Institute of
Management, and KR Manglam University. Convenience sampling is
employed for the study purpsoe. The results indicate a positive impact of
workplace spirituality on vigor, dedication, and engagement. The results
have applications for businesses looking to increase engagement.
Recognizing and fostering workplace spirituality can create an
environment that promotes vigor, dedication, and engagement.
Strategies such as fostering a sense of purpose, providing opportunities
for spiritual practices or reflections, and encouraging supportive
relationships can contribute to a positive work environment. Overall,
this study provides valuable insights into the positive relationship
between workplace spirituality and employee wellbeing, highlighting
the importance of considering Spirituality in fostering a positive work
environment.
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Name | : | Impact of Consumer Demographics on Image Building of Star Category Hotels |
Author | : | Priyadarshini Seth, Dr. Ranjeeta Tripathi, Dr. Amit Kumar |
Abstract | : |
Branding and building a brand image are important notions for all the
industries as positive brand image leads to repetitive business and
increased business. In service industry creating a brand image is even
more significant because of its intangible nature. The customers of
service industry themselves also become one of the factors of image
building as they provide feedbacks and reviews about their experiences
which may result in formation of positive or negative brand image for
prospective customers. This study aims at studying the impact of
demographics on star category hotels, where the product is intangible in
nature and customer experience is the construct of image building. Also,
the study will explore any relationship between purpose of stay and
factors of image building. The study area chosen is Delhi and NCR as lot
of star category hotels of various brands exists in the region. A structured
questionnaire was developed to collect information from the 550
consumers. Results indicated that demographic characteristics like
educational qualification, annual income and employment status creates
a significant difference on image building but there is no significant
difference created by age, gender, marital status, nationality and mode of
information about the hotel on image building parameters identified.
Further, analysis showed that there exists positive correlation between
purpose of stay and image building parameters.
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Name | : | HR Analytical Competency in Service Industry: A Case Study |
Author | : | V.V Sateesh Kumar Annepu, Dr. T. Sowdamini |
Abstract | : |
In the rapidly evolving landscape of the service industry, the role of
Human Resources (HR) professionals has become increasingly complex
and demanding. This paper explores the analytical competencies
essential for HR professionals in the service sector through a
comprehensive case study. The goal of the study is to pinpoint the crucial
analytical abilities and subject areas that HR professionals need to be
proficient in this fast-paced workplace.
The research employs a mixed-methods approach, combining statistical
tools and questionnaire survey with HR professionals from various
service industry sectors. The data collected provides valuable insights
into the analytical competencies most prized by HR practitioners and
their perceived impact on organizational effectiveness.
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Name | : | A Study on Users' Intention to Accept and Use the Mobile Wallet in Vietnam |
Author | : | Van Duong Ha,Thi Thuy Nguyen |
Abstract | : |
Research users' intention to use mobile wallets and use the UTAUT2
model and add other factors such as Innovation Belief, Government
Policy to investigate the use of mobile wallets in Vietnam. This study
shows that behavioral intention to use mobile wallets of users in Vietnam
is positively influenced by Social Influence, Effort Expectancy,
Transaction Control, Hedonic Motivation, Mobile Wallet Policy
dynamic. Usage behavior is positively affected by Favorable Conditions
and Behavioral Intentions, and negatively affected by User Habits in
Vietnam. These findings help managers and providers identify factors
that influence the adoption of mobile wallets by Vietnamese users.
Keywords: Behavioral, Begavioral intention, Effort expectancy,
Government policy, Innovation Beliefs, Mobile wallet, Performance
expectancy, UTAUT
JEL Code: D90, E70, G40, O30, O38, O39
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Name | : | COVID-19 Lockdown Announcement and Stock Market Volatility of Selected Industry : An Event Study |
Author | : | Rakesh Kumar,Ayushman,Rishika Agarwal |
Abstract | : |
The impact of the coronavirus pandemic and the lockdown it triggered is
clearly visible in the financial markets. But there is still no clarity on the
deeper impact that it is having across businesses and industrial sectors.
To empirically investigate the effect of announcement of COVID-19
lockdown on the volatility of share price of healthcare industry is the
main aim of this study. Closing share prices on daily basis of Nifty
Healthcare Index companies has been taken for analysis from pre and
post period of COVID-19 lockdown announcement. Event study
approach and t-test have been used to investigate the effect of
aforementioned event, for which average annual returns have been
calculated over various event windows such as (−15, +15), (−10, +10),
(−5, +5) and (−2, +2). The result of the study reveals that the
announcement of COVID-19 lockdown does not significantly impact
the healthcare industry under various window periods except window
period (−10, +10).
Keywords: COVID-19, Event study, Healthcare, Lockdown, Nifty,
Stock market.
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Name | : | Measuring CSR Effectiveness for Sustainable Development in Selected Automobile Companies in India |
Author | : | Dr. Vineet Chouhan,Dr. Ashish Porwal, Dr. Ashish Adholiya,Dr. Shubham Goswami |
Abstract | : |
The implementation of CSR by a company extends beyond legal
compliance and entails measures that seem to advance some societal
good, above and beyond the interests of the company. The main aim of
the study is to investigate the impact of corporate social responsibility
(CSR) on the sustainability of selected Automobile companies listed in
the NSE. The study is based upon the secondary data collected from
companies' annual reports and sustainability reports for last seven years
ranging from 2014–2015 to 2020-21. The data is analysed using the
statistical technique ANOVA and correlations using the SPSS software.
The results of the study revealed that the change in the Environment
sustainability has not improved during the study period, while the
differences in the CSR expenditure of the automobile companies were
found significant and the CSR expenditure has insignificant relation of
profitability of the next year of the selected companies.
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Name | : | 'Smart Shopping' with 'Webrooming': Consumer Shopping Behaviour in 'New Normal' |
Author | : | Dr. Jasmine V.M |
Abstract | : |
Smart consumers do thoughtful shopping practices by actively
searching information relating to products/services with the intention of
saving time, money and effort during their purchase process. The
tremendous growth in information technology followed by lockdowns
in Covid 19 accelerated the use of digital platforms in shopping and this
has catapulted consumers' power over the market and modified
traditional smart shopping habits. At the same time, after the economic
and social paralyse caused by the pandemic, people started to show their
inherent urge to go outside for physical shopping. In this backdrop this
research is an attempt to know and measure the influence of various
factors that are contributing to the consumers' online search for
information and corporal visit at the shops for purchasing, known as
webrooming behaviour. This research also shed light on the extent to
which web roomers believe that webrooming behaviour in the 'new
normal' is impacting their perception about smart shopping. As per the
research, webrooming experiences engender the feeling of savings in
time, effort, money, utility and empower to do the right purchase. Again,
the webrooming behaviour echoed a significant favourable impact on
the smart shopping perceptions of consumers. Likewise, it was able to
prove that webrooming behaviour in the new normal stimulates smart
shopping perception. Above all, irrespective of the demographic
variables under study, consumers' smart shopping perception get
influenced by their webrooming behaviour. Therefore, in this new
normal scenario, retailers must develop efficient strategies that include
updated websites and enticing store environments to combat the
webrooming behaviour of smart customers.
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Name | : | Role of Entrepreneurship Education on Entrepreneurial Self-Efficacy among Female Engineering Students: A Pre- and Post- Instruction Analysis |
Author | : | Narayana Maharana,K Harun,Suman Kalyan Chaudhury,B Udaya Bhaskara Ganesh, Sudesh Kumar Kuppili |
Abstract | : |
The purpose of the study is to examine the impact of entrepreneurship
education on the entrepreneurial self-efficacy (ESE) of the female
engineering students of Odisha. A self-administrated questionnaire has
been used to collect longitudinal data from randomly selected female
students pursuing engineering in different affiliated and autonomous
colleges including the private universities. The data have been collected
twice over a period of three years from the students. 750 valid and
reliable data have been collected and analysed using t-test, ANOVA and
regression analysis. The findings of the study suggest that the present
method of entrepreneurship education has improved the entrepreneurial
self-efficacy of the female engineering students in the post-instruction
period compared to the pre-instruction period. However, it is not
sufficient enough in significantly improving the ESE since, the quality of
entrepreneurship education is not significantly predicting the five
dimensions of ESE. Furthermore, it has been noticed that the current
educational system predominantly emphasizes the prediction of the
searching and planning components of the ESE (Education System
Effectiveness). In contrast, the remaining three crucial aspects,
including marshaling, human resource implementation, and financial
resource implementation, remain statistically insignificant.
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Name | : | Role of Reviews in Online Purchasing of Home Furnishing Items |
Author | : | Zeba Khan Ahmed,Dr. Bhavana Mehta |
Abstract | : |
Research study was executed in Delhi NCR region to understand the
importance of reviews in the field of online home furnishing items. It is
generally considered that people are wise and do not get distracted by the
favourable or unfavourable reviews, they make their own decisions, use
their own discretion and consult the features of the product very
scientifically and they can't be influenced by emotional reviews. To
understand all these things; this detail study was executed which
revealed that reviews are really read by majority of the online buyers and
it significantly impact on their buying behaviour too.
Keywords: Reviews, Home Furnishing, Online, Buyers
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Name | : | Nepal-India Trade Rapprochement:A Way Forward |
Author | : | Prof. Krishn A. Goyal,Rekha Verma,Sudha Bishnoi |
Abstract | : |
Nepal is a country of abundant natural resources, rich culture, liberal
policies, and a large number of young populations. With this vast
diversity, it also has a high potential for economic connectivity, as Nepal
is a top priority nation under India's 'Neighbourhood First' strategy.
Indo-Nepal trade and economic cooperation are indispensable for both
economies as well as for the growth of the South Asia region. The
strategic interests of both countries coincide to a great extent based on
their close geographical proximity. In addition to providing transit for
nearly all of Nepal's third-country trade, India is the country's foremost
trade partner and source of foreign investment. This study focuses on
Indo-Nepal trade links and trade patterns. Analyses the breadth of Indo
Nepal trade ties as well as possibilities for improvement. The findings of
the study are substantiated by analysing trade volume and balance of
trade for the period ranging between 2010 to 2020. The outcome of the
study reveals that India accounts for over fifty percent of Nepal's overall
trade volume during the period of study. Aforesaid findings support
India's status as a vital trading partner for Nepal. Results endow with an
immense future trade potential between India and Nepal. This study will
help the policymakers, importers, exporters, and research scholars of
both countries.
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Name | : | Actual Problems of Management and Public Administration in Modern Globalization Processes |
Author | : | Ievgen Buriak, Andriy Kalynovskyy, Maryna Pasko,Volodymyr Saienko, Tetyana Zavolichna |
Abstract | : |
The purpose of the article is to highlight the impact of globalization
factors on the formation of a modern effective management paradigm.
The tasks of scientific research are focused on analysing the factors that
will contribute to the organization of manageability in institutions of
different levels.The study used a mixed method of research, which
combines qualitative and quantitative approaches to holistically address
current challenges and problems in the field of management in the
context of modern globalisation. A total of 70 respondents - managers of
large and medium-sized companies - took part in the study. The scientific
novelty of the article lies in determining the balance of guidelines that
form a management system in the modern socio-cultural space: the
principles of fundamental management and the principles of
management transformation.It is determined that the main problems are
global competition, changes in geopolitical relations, cultural diversity,
and certain environmental issues. The conclusions also note that the
modern management model is characterized by flexibility and
dynamism, which leads to a change in the principles of management and
the public sector both in the theoretical and methodological strategic
dimension and in the practically oriented operational manifestation. The
management paradigm in the global world focuses on the inclusion of
innovative elements that are gaining importance in the economic, social,
or cultural life of society.
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Name | : | Editorial |
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