| September 2015 |
| Name | : | Editorial |
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| Name | : | An Empirical Study on Factors Affecting Customers Satisfaction and Behavioural Intentions w.r.t. Mobile Telecom Service Providers |
| Author | : | Ms. Esha Jain, Dr. Manish Madan |
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| Name | : | Segmenting Work Life Balance Practices of Employees in Indian Insurance Industry: A Two-step Cluster Analysis |
| Authorhor | : | Dr. Sudhir Chandra Das |
| Abstract | : |
The main focus of the study is to divide the strength of work-life balance practices
in between private and public sector insurance companies by two step cluster analysis.
The purpose of application of cluster analysis is to place subjects/objects into
groups, or clusters, suggested by the data, such that objects in a given cluster
are homogenous in some sense, and objects in different clusters are dissimilar to
a great extent. The study being observed with eight objects namely work overload,
stress management, role clarity, late finishing nature of job, flexi-schedules,
career development, employees well-being and additional responsibilities consisting
assistant and managerial cadre employees with a sample size of 200 public sector
and 240 private sector respondents. For determining which number of clusters is
"best", each of these cluster solutions is compared using Schwarz's Bayesian Criterion
(BIC), and the study found two groups, i.e., cluster 1 and 2. While Cluster 1 consist
six variables and their importance by order (Bonferroni Adjustment Applied) namely
role clarity, flexi-schedules, late finishing nature of job, stress management and
additional responsibility, whereas in second cluster order of preference are late
finishing nature of job, role clarity flexi-schedules, work overload, stress management
and additional responsibilities etc. It is to be noted that two variables namely
employee's well being and career development are not found significantly different
and they are not forming any cluster. The results suggest that private sector insurance
employees enjoy considerably less work-family integration than public sector employees.
It is possible that employees in the private sector would eventually withdraw from
this sector and move into public sector jobs as a means to achieve better work-family
integration. This paper recommends management should consider the nature of organization
and techniques of work-life balance and customize their policies with the participation
of the employees.
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| Name | : | Factors Influencing Student's Decision Making towards Online Shopping |
| Author | : | Devendra Jain, Sunil Kumar Verma, Umang Mehta |
| Abstract | : |
Internet penetration has grown significantly during the past several years. This
revaluation had bought the young generation to explore the world. Even the digital
marketing icons are mostly young people who have explored the world and made the
use of internet technology as a shopping center which is convenient and user friendly.
According to the report of India Today (2011) the no. of internet user in India
is more than 100 million out of which around half opt for online purchase and the
no. is growing each year. According to associated chambers of commerce and industries
of India (ASSOCHAM) the size of online retail industry is expected to touch Rs.
7, 000 crore by 2015. The purpose of this research is to find out the various factors
influencing the student decision making towards online shopping. For identifying
the factors influencing student decision making process towards online shopping
factor analysis will be used. For this purpose both under graduate and post graduate
student are considered. This study will help marketers to analyze and shape their
marketing strategy in effective manner. Even advertiser can use this study to shape
their advertisement targeted towards the youth. For the purpose of this study we
have identified electronic gadgets as product category.
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| Name | : | Relationship between Teachers' Personality Traits and Self Efficacy: An Empirical Analysis of School Teachers in Karaikal Region (Puducherry) |
| Author | : | Dr. N. S. PANDEY, M. KAVITHA |
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This study examines the relationship between big five personality traits and self-efficacy
of high school teachers in Karaikal. In this study, Big Five Inventory (BFI) and
Teacher Sense of Efficacy Scale (TSES) have used to measure the personality and
their self efficacy. The study is carried out on a sample consist of 200 teachers
in Puducherry. The data have been selected through convenience sampling. Pearson
Product Movement Correlation analysis has been used for analysis. The results of
the study reveal that there is a significant positive relationship between extraversion,
agreeableness, openness to experience and conscientiousness to self-efficacy. However,
there was a significant negative relationship between neuroticism and self-efficacy
among high school teachers.
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| Name | : | Communication Through Advertisement Exploiting Celebrity Impact on the Customers' Purchase Intentions : A Survey Research in Karachi Pakistan |
| Author | : | Naeem Akhtar Rana, Asghar Tuba |
| Abstract | : |
The growing business competitions in the world have allowed the researchers to adopt
different strategies to go ahead of their competitors. In the last two decades,
especially, it has been seen to exploit the celebrities as their brand ambassadors
to put a positive impact on the customers.The research has been conducted to wirness
the advertisement communication and its impact on the customers' purchase intentions
with the celebrity endorsement. The survey is conducted on the students of a business
university who frequently buy and sell new mobile phones. The instrument was adopted
and approved by the experts of the filed in Pakistan. The sample of 300 students
filled the questionnaires and data is analysed through Regression analysis. The
instrument reliability is tested through Chronbach Alpha test and Factor Analysis.The
results indicate that the celebrity endorsement has put a positive impact on the
cusutomers' purchase intention. The customes are inclined to purchase those models
of mobile phones which are endorsed by their favourite celebrities. It is,0 on the
basis of results, recommended to involve famous and attractive celebrities to introduce
new models of mobile phones on the market to grab the purchase intentions of the
customers.
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| Name | : | Stress at Work & Employee's Satisfaction: Study on Private Institutions and Universities in Northern India |
| Author | : | Manoj Kumar, Karuna Anand, Anup Shrivastava |
| Abstract | : |
This paper examines the impact on employee's satisfaction from the job because of
stress at job, particularly on teachers. A sample of 200 employees from the 30 private
institutions/universities from North India was used for this analysis. Job stress
was measured by workload (no. of hours of lecturing, practices, tutorials and other
activities such as class size, various exam evaluations etc.) and workplace environment
(such as freedom, timings, career development opportunities etc). Prior studies
in different firms indicate that the more stressed workload coupled with stressed
workplace environment would severe negatively affect the employee's job satisfaction.
This exploratory research focuses on private institutions/universities and employed
faculty members and results that overall employee's job satisfaction was very poor.
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| Name | : | Modeling Emotionally Intelligent Behaviour at Workplace- An Interpretive Structural Modeling Technique |
| Author | : | Shitika, Dr. Seema Sanghi, Prof. A.K.Vij |
| Abstract | : |
Workplace issues are becoming complex day by day in today's era of dynamic organization.
Cut throat competition results into gaining competitive advantage by employing Star
employees. But managing them at workplace is the need of the hour. The objective
of this paper is to identify the factors which can help employees to demonstrate
emotionally intelligent behavior at workplace. In this context, 10 variables have
been identified from the literature and subsequent discussion and a structural model
has been developed. Contextual relationship among these variables has been identified
and interpretive structural modeling (ISM) technique has been used. MICMAC analysis
has been used to carry out the classification of variables based on their driving
power and dependence power. Better understanding of these variables and their contextual
relationship can help organizations to make strategic and tactical decisions further
helping in policy formulation.
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| Name | : | Determinants of Employee Engagement in Banking Sector:A Multivariate Study in Central Chhattisgarh |
| Author | : | Richa Aishwarya Jogi, Dr. AK Srivastava |
| Abstract | : |
Employee Engagement has become as an important challenging task for the organisations
in the recent few years. Almost all the industries have given proper space to Employee
Engagement but banking sector has focused on this aspect with greater emphasis as
the turnover rate of employees is comparatively high in this sector. So it is a
matter of interest for conducting a research on the determinants of Employee Engagement
in Banking Sector.
This paper aims at identifying the determinants of Employee Engagement and finding out their impact on Employee Engagement. A study has been conducted on private banks in central Chhattisgarh through multivariate analysis. The study is expected to contribute to the human resources policy makers of bank organisations so that the retention and performance of the employees may be enhanced. |
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| Name | : | Estimation of Industrial Productivity: A Literature Survey in Indian Context |
| Author | : | Sanjay Kumar Mangla, Prof. Naushad Ali Azad |
| Abstract | : |
Industrial productivity is an essential component of economic growth and development
process in any economy; therefore all economic policies in India as well as other
countries have focussed to foster the productivity growth of industries. Productivity
is the relationship between a flow of output produced and inputs which are used
to achieve that flow of output. There are a number of empirical studies pertaining
to estimate industrial productivity and its determinants in India during pre-reform
and post-reform periods. The main objective of this paper is to review some of the
important studies and thereby (1) identifying the major techniques employed to estimate
industrial productivity and its determinants and (2) to explore the impact of economic
liberalization on industrial productivity in India as observed by various studies.
The studies have been reviewed under two categories; first, country level and second,
regional level studies in India. After review the literature on pertaining to estimation
of industrial productivity in India, it has been explored that translog index method,
growth accounting approach, Malmquist productivity index, Levinshon-Petrin method,
DEA and stochastic frontier analysis are the important techniques for estimating
industrial productivity. As far as the impact of economic liberalization on industrial
productivity in Indian is concerned, most of the studies have shown higher productivity
during post-reform period indicating the positive impact of economic liberalization.
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| Name | : | A Study on Capital Structure Analysis and Profitability of Indian Tyres Industry |
| Author | : | Nilesh P. Movalia |
| Abstract | : |
Capital structure is an important decision of the business to fix the mixture of
debt and equity capital of the company. This study is on capital structure analysis
and its impact on profitability of tyres industry in India. Researcher has taken
14 tyres companies listed under BSE and NSE. By studying Debt-Equity ratio.
Objectives: Here major objective of this study is to know the relationship between Capital Structure and Profitability of Tyre Industry in India by studying all the listed companies in BSE and NSE. Study was undertaken by using five years data starting from 2009-10 to 2013-14. Methodology: As far as Research Methodology is concern here study is based on descriptive and analytical research design, by using convenient sampling, by using secondary sources of data and Durbin- Watson Statistics for testing hypotheses. Findings: From the study it is found that there was a significant relation between Capital structure (Debt-equity ratio) and Profitability of tyre companies. MRF, Apollo Tyres, Dunlop India and Modi Rubber are showing that relationship that ideal debt equity ratio helps to increase profitability of company. Scope of the Study: Study will be implemented and helpful to corporate managers, investors, researchers and management for framing and formation of capital structure of their company. |
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| Name | : | An Empirical Study of Stock Prices' Sensitivity to Dividend Announcements |
| Author | : | Dr. Sukhjeet K. Matharu, Dr. Ravi Changle |
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Dividend announcements are always a matter of concern for the investors to make
investment decisions in equity of any company, as it is a major component for maximizing
the wealth of shareholders. Whereas, the another component is the price fluctuation.
The present study investigates the reaction of stock prices to dividend announcements
by testing the semi-strong form of market efficiency. It analyzes the dividend announcement
of 25 companies representing various sectors listed on the Bombay Stock Exchange
for the year 2013. Expected and abnormal returns from the market model were evaluated
using the Capital Asset Pricing Model and Paired t-test was employed to test the
impact of dividend announcements on share prices of select companies. To test the
significance the Cumulative Average Abnormal Rates were studied for the varied categories
of event days. The findings suggest that there is a significant difference in the
impact of dividend announcements in pre and post announcement period on the share
prices of the selected companies. Hence, investors are advised to follow dividend
decisions of the companies ardently in order to make wiser investment decisions.
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| Name | : | Does B-S-M Model Act as a Canopy to the Investors in Options Market? |
| Author | : | A. Muthusamy, S. Vevek |
| Abstract | : |
Options contract are non-linear pay off which provides maximum profit with less
risk. There is a bench mark model called Black- Scholes-Merton (B-S-M) model proposed
by Fischer Black, Myron Scholes and Robert Merton in 1973, which made brake through
development in pricing the European call and put options. An index is a portfolio
of out-performing stocks and hence interest in index investments has led to increased
trading in index option thereby to hedge the market risk. This study attempts to
price the Index Options of National Stock Exchange of India using B-S-M options
pricing model and to estimate options strategy by comparing actual and fair options
price on four option index namely, S & P CNX Nifty options, Nifty MIDCAP 50 options,
Bank Nifty options and CNX IT options. Near month At-the-money contracts were chosen
for the period of six years from 1st January, 2009 to 31st December 2014 for all
the four indices. The finding of the study reveals that in most of the contracts
the calculated options price differs from the market value of the options contract.
Though many studies suggest that B-S-M model is best for estimating European options
price, it provides arbitrage opportunity for the market participants in Indian market.
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| Name | : | Employee Participation: A Tool of Motivation and High Productivity |
| Author | : | Dr. Uma M.H. |
| Abstract | : |
Employee participation is a modern concept in industrial democracy. It is one of
the means of employee empowerment. Individual employees are encouraged to take responsibility
for quality in terms of carrying out activities, which meet the requirements of
their customers. Employee participation is also part of the move towards human resource
development in modern organizations. This article talks about the rationale of Employee
Participation, Prerequisites and the benefits of Employee participation in business
decision making.
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| Name | : | Supply Chain Performance: A Meta Analytical Approach and its Future Prospects |
| Author | : | Geetinder Gill |
| Abstract | : |
Primary purpose of this paper is to develop a context-dependent, multi-perspective
and multilevel concept called 'supply chain performance'; second to classify literature
available on supply chain performance. The field related to performance among supply
chain partners has historically been collected through studies in micro- functional
areas. While some effort towards producing a broader organizational perspective
has been made, nonetheless, performance in SCM continues to be largely eclectic
with little consensus on its conceptualization and research methodological bases.
A number of key findings emerged: consensus is lacking on the definition of the
term; research on supply chain performance emphasizes to focus on financial goals
and negligible attention is given to non-financial parameters, such as, customer
satisfaction, responsiveness of the supply chain and competitive advantages. Lack
of theories related to competitive aspect of SCP is also found. This review paper
has attempted to identify various conceptual and research methodological aspects
of supply chain performance along with its classification and various systems followed
for the evaluation of performance among partners. This review may be one of the
first to develop a context for multi-perspective multilevel concept called performance
among supply chain members in Indian context.
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| Name | : | Carbon Credit Accounting : A Case Study of Delhi Metro Rail Corporation |
| Author | : | Dr. Meenu Maheshwari, Ms. Nidhi Goyal |
| Abstract | : |
Environmental degradation and climate change is one of the greatest challenges of
this era. Along technological & industrial development emission of green house gases
(GHGs) is increasing continuously which is the main factor of global warming. To
deal with the issue of global warming a protocol has come into force. The major
goal of Kyoto protocol is to reduce GHGs emission by minimizing threats of climate
change in order to achieve global targets. To reduce emission of GHGs the environmental
carbon trading practices are done on the basis of carbon credits earned at global
scale. Carbon credit represents the allowance to emit one metric tonne of carbon
dioxide equivalent. Carbon credits are the certificates which are issued for certifying
emission reduction. These certificates are traded in the market and purchased by
the companies of developed countries which are signatory to Kyoto protocol in order
to cut down GHGs emission with the most cost effective way. It is a great source
of revenues for the developing countries in terms of sale. But no proper accounting
procedure has been followed by the commercial entities due to lack of proper guidelines.
Accounting guidelines on carbon credits came into force on July 2009. Carbon credits
are intangible assets and they need to be treated as inventory in the balance sheet
till they are sold. The objective of this research paper is to discuss about the
carbon credit and its accounting aspects. Also it reveals that carbon credits are
not only essential to solve the environmental issues but they also act as a huge
source of revenues for the developing and non-developed countries. In this context
a case study of Delhi Metro Rail Corporation (India) is considered. DMRC has become
the first rail project in the world to earn carbon credits by using regenerative
braking system in its trains which reduces the electricity consumption by 30%.
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| Name | : | corporate snapshot |
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| Name | : | Economic Update |
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| Name | : | Stats Window |
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Scope of the Study: This study investigates the factors which affect the satisfaction of customers and the behavioral intentions of customers using mobile telecom services in Delhi and NCR.
Research Objectives: The broad objectives of study are to explore the various services offered by mobile telecom service providers in Delhi and NCR, to establish a relationship between the perceived value, service quality dimensions and marketing mix with that of the satisfaction of customers and to establish a relationship between customer satisfaction and behavioral intentions of customers.
Research Methodology: The study is exploratory in nature. A systemized and organized study was done to reach the desired objectives of the study. The responses obtained from the respondents i.e. customers using mobile telecom services in Delhi and NCR using various statistical techniques. The importance of this study is that it focuses on identifying the various factors affecting the overall satisfaction of customers using mobile telecom services in Delhi and NCR. Here in this study various independent variables are perceived value, service quality and marketing mix, where the dependent variables are customer satisfaction and behavioral intentions.
Significance of Study: One of the drivers of customer retention is customer satisfaction which is achieved by ensuring that the customer gets need satisfying products and services. It is, therefore, important to understand the needs of the customer and provide solutions in the form of products and services that actually meet those needs.