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A Refereed Monthly International Journal of Management

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Editorial Board A Refereed Monthly International Journal of Management
Prof. B. P. Sharma
(Editor in Chief)
Prof. Mahima Birla
(Additional Editor in Chief)
Dr. Khushbu Agarwal
(Editor)
Ms. Asha Galundia
(Circulation Manager)

 Editorial Team

Dr. Devendra Shrimali
Dr. Dharmesh Motwani
 
                                              
December 2017

 Name : Index
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 Name : A Study of Customer Innovativeness for the Mobile Wallet Acceptance in Rajasthan
 Author : David Campbell, Dr. C. B. Singh
 Abstract :
This study tries to investigate the impact of customer innovativeness on the acceptance of mobile wallet in India using Perceived Usefulness and Perceived Ease of Use from Technology Acceptance Model (TAM). The purpose of this paper is to find whether Customer Innovativeness (CI), Perceived Usefulness (PU) and Perceived Ease of Use (PEU) for Mobile Wallet, influence Indian Behavioural Intention (BI) to use digital payment platforms (Mobile Wallets) with the emergence of Digital and Cashless India. The findings revealed that only the 'Perceived Ease of Use has direct influence on Behavioural Intention to use mobile wallet but 'Perceived Usefulness' and 'Innovativeness of Customers' do not have significant effect on 'behavioural Intention' which is indeed a matter of concern for establishing Mobile Wallet industry in India. Keywords: Customer Innovativeness, Perceived Usefulness, Perceived Ease of Use, Mobile Wallet.
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 Name : Understanding Influence of Psychological Capital on Student's Engagement and Academic Motivation
 Author : Md. Hassan Jafri
 Abstract :
This study examined the influence of psychological capital on engagement and motivation of college students. The study was conducted on 230 commerce and business students in Bhutan. Using random sampling approach, data were collected on a standard questionnaire all the variables of the study. Correlations and regressions were used to analyze obtained data. Results revealed positive and significant association among psychological capital, engagement and motivation. Regression analysis indicated significant influence of psychological capital on student's engagement and on their motivation. The implications of the study have been explicated in the research. Keywords: Psychological capital, Student engagement, Academic engagement, intrinsic motivation, Motivation
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 Name : Industry Effects of Cross-border M&As: Evidence from Short-run Market Reaction of the Indian Acquirers
 Author : P. K Ranju, Dr. T. Mallikarjunappa
 Abstract :
In this study we investigate the impact of cross-border M&As (CB M&As) on acquirers from different industries in India. Using event study methodology, we assess the effects of CB M&A announcements on acquirers belonging to different industries. The results show that acquirers in the healthcare and high technology industries gain significantly from the announcement of CB M&As. Acquirers from the healthcare and high technology industries experience positive and significant CIAARs (cumulative industry average abnormal returns) of 4.17% and 4.46% respectively during the 11-day event window. On the other hand acquirers in all other industries experience insignificantly negative or positive CIAARs. Overall findings of this study show that the wealth effects of CB M&As for acquirers differ depending on the industry to which they belong to. Keywords: Acquirers, CB M&As, Event Study Methodology, Industry effects, India JEL Classification: G34, G14
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 Name : A Study on the Mediating Effect of Resilience on the Factors Influencing Coping Mechanism among Post Graduate Management Students
 Author : Dr. Devi Soumyaja, Poulami Roy
 Abstract :
The study attempted to identify the mediating effect of resilience on the factors affecting coping mechanisms among post graduate Students. An exploratory study was utilizing survey questionnaire carried out among 170 post graduate students from various management colleges across India. The results provided empirical insights about the factors affecting coping mechanism and the possibility of the mediating effect of Resilience on the factors affecting coping mechanism among post graduate students. Self- efficacy was found to be the major factor influencing coping mechanism followed by openness to experience. Resilience was found to partially mediate the relationship between self-efficacy and coping mechanism. The study concludes by emphasizing the development of the post graduate management students by providing them adequate training on how to become resilient and cope up with the problems of their personal and professional lives. Keywords - Post Graduate Management Students, Resilience, Coping Mechanism, Self -efficacy
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 Name : Evaluating the Performance of HDFC & ICICI: A Study of Portfolio Management with Capital and Earning Parameter
 Author : Ritu Priya
 Abstract :
Portfolio management is the combination of three basic cannons viz. profitability, liquidity and solvency. Lending is main function of every commercial bank. Banks should manage their lending in such a way that it confirms to the principle of portfolio management. Here profitability refers to the earning capacity of banks, liquidity refers to the ability of banks to meet out some emergency requirements and solvency refers to the bank's ability to continue operations in future. In present paper two leading private sector banks have been selected viz. HDFC and ICICI. Study is based on the secondary data drawn from the annual reports of respective banks. Data of five years i.e. from 2011-12 to 2015-16 are analyzed by calculating 6 ratios related to portfolio management. Statistical tool “two tailed t-test” has been used for evaluating the financial performance of these two banks. Data is analyzed manually without using any software. And results show that financial performance of both the banks is good. Keywords: HDFC, ICICI, Financial Performance, Portfolio Management.
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 Name : Impact of Key Factors on Green Purchase Behaviour of Indian Consumers
 Author : Dr. Ritu Narang, Prashant Trivedi
 Abstract :
Purpose –The purpose of this study is to identify factors that impact green purchase behaviour of Indians. Methodology/Approach- Exploratory research was conducted to identify the variables, afterwards variables were explored with the help of literature review further data was collected through self structured questionnaire and analysed through regression analysis on SPSS 20. Findings-The findings of the study suggest positive impact of environmental knowledge, environmental attitude, and environmental value on green purchase behaviour. Research Limitations-The sample size under the study was 192 and confined to the state of UP. Further purposive sampling technique was used. Only those respondents were considered who had enquired about LED bulbs in offline store. Practical implications- The results of the study can be utilized in marketing of green products by the companies. Appropriate communication strategy may be designed to boost the sales of green products by converting non green purchases into greener one. Keywords: Green Purchase, Green Products, Salesman Communication, Green Purchase Behaviour
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 Name : An Appraisal of Financial Performance of the Fast Moving Consumer Goods (FMCG) Industry in India
 Author : Prof. S. M. Imamul Haque, Mohd Atif Afzal
 Abstract :
Fast Moving Consumer Goods industry (FMCG) constitutes the fourth largest sector of Indian economy. It is a highly competitive industry which makes a fairly large contribution to the Indian economy in terms of GDP. The financial performance is the blue print of the overall soundness of a business concern, and it also reveals how a business has prospered under the leadership of its management. Numerous studies have been conducted on the evaluation of financial performance of the FMCG firms in India. This study, however takes a fresh look at the financial performance of this sector during the period comprising immediate past five years. Based on the secondary data, the study analyses the FMCG firm’s financial performance over the quinquennium starting from 2011-2012 to 2015-2016. The distinct feature of this study is that besides evaluating the financial performance of FMCG firms in India, it also measures the relationship between Sales and Liquidity as well as solvency and profitability of the firms. For testing the hypotheses, the study applies statistical tool of simple regression analysis and computes correlation on SPSS. Keywords: Financial Performance, Solvency, Profitability, Liquidity.
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 Name : Identifying Government's Role towards Developing Sustainable Strategies in Tourism Industry.
 Author : Dr. Radhika P.C., Dr. Johney Johnson
 Abstract :
Now tourism has become one of the major economic activities of Kerala. The vast developments in this sector also results in different types negative impacts. The mitigation of these negative impacts is possible by the proactive role of government. The present study tries to explain the different role of government in this sector to ensure sustainable development. The study is based on both primary and secondary data. The primary data was collected from two samples. One sample is the foreign tourists and the second sample is the resident community. The data was collected from Fortcochi, Kumarakom and Munnar. Random sampling method was adopted for collecting data from resident community from the three destinations and a total of 300 data was collected. The convenience sampling method was adopted for collecting data from foreign tourist. The study found that the most important role of government as per the opinion of foreign tourist is as the infrastructure developer, which is followed by protector of tourism resources, human resource developer, Promoter of tourism, coordinator of all departments of tourism and formulator of tourism policies. As per the opinion of resident community, the government has got three important roles to play to ensure community support and they are as ‘Community Developer’, ‘Community Participation’ and as ‘the Controller of Tourism cost’. Key words: Tourism development, the role of government, sustainable development
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 Name : Diversity of Labor Reporting Practices among Cooperatives of Insurance Sector
 Author : Somnath Das
 Abstract :
Generally, all organization has been followed the rules and regulations for maintaining the growth and sustainability of their activities. It is expected that Insurance sector related cooperative organizations also followed various rules and regulations of concerned countries and business which are suggested by different international organs. Labor is the core element of any organization. Hence, organization should have liability to maintain all labour related rules and regulations as per labor standards which are provided by International Labour Organization (ILO). Objective of this study is to measure the diversity among the labour reporting practices which are followed by cooperative firms of insurance sector. Diversity index is applied on the data which are collected through scrutinisation of annual reports of forty nine insurance related cooperative firms for the year 2014. Results of this study reveal that diversity exists among the labor reporting practices which are followed by various insurance related cooperative firms. Keywords: Diversity Index; Cooperative firm; International Labour Organisation; Labour Reporting; Labour Standards.
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 Name : Examining the Impact of Personality Traits on Cultural Intelligence
 Author : Sumeet Kour, Sidharath Sharma
 Abstract :
The purpose of the study is to examine the impact of personality traits on cultural intelligence. Further, the study examines the dimensionwise impact of personality traits on cultural intelligence. Data for the study have been collected from 530 managers working in Nationalized banks in Delhi (North India). Exploratory and Confirmatory factor analysis have been conducted to explore and validate the factor of different constructs. Structural equation modeling has been used to test the hypotheses. The study reveals that personality traits positively affect cultural intelligence. Further, the result reveals that all the dimensions of personality traits affect cultural intelligence. The study is cross-sectional in nature and is conducted in Indian context. Implications of the study have also been discussed. Keywords: Cultural Intelligence, Personality Traits, Banks, Delhi.
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 Name : Organizational Commitment of Managerial Employees: A Study of Textile Industry of India
 Author : Shruti Sarin, Dr. N.S. Bhalla, Dr. T.S. Sidhu, Sanjeev
 Abstract :
The present study deal with the liberalized and globalised Indian economy which results into a competitive environment. In the ever changing environment with a highly competitive market economy, the human resources provide an edge to an organization. This paper studies organizational commitment of managerial employees working in Indian textile industry. The influence of demographic factors including age, experience in the current organization and marital status on the organizational commitment was also examined. For the purpose of the research 227 participants were selected. Organizational commitment was measured by likert scale. The study found that the level of respondents’ organizational commitment was high with normative commitment followed by continuance and affective commitment. Demographic variables abovementioned significantly influenced the organizational commitment of managerial employees. The influence of demographic variables was also studied by using regressions analysis. Keywords: Organizational Commitment, Managerial Employees, Textile industry
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 Name : Use of Analytical Tools for Measuring Tourist Satisfaction in India: A Critical Review of Scholarly Doctoral Theses
 Author : Ravi Kumar Pandit, Dr. Mohammed Naved Khan
 Abstract :
This article aims to critically review the scholarly doctoral theses on tourist satisfaction studies conducted in major Universities in India. The sample frame for the study were doctoral theses uploaded on SHODHGANGA Portal of University Grants Commission (UGC) of the Govt. of India. The aim is to critically analyse the doctoral works of scholars from different reputed institutions of the country. The works cover tourist satisfaction, perceptions and expectations of tourists towards various service facilities provided at various tourist destinations. The review involved in-depth and structured examination of fourteen (14) scholarly theses available on UGC-SHODHGANGA database by searching for publications bearing the terms “tourism” and “tourist satisfaction” in the title or keywords. Of the 14 published researches, 9 are related to various tourism studies while 5 are related to tourist satisfaction. For the past decade, a considerable amount of research has been conducted in tourism and tourist/customer satisfaction. Finding the appropriate analytical tools for such studies and especially for measurement of customer satisfaction can be time-consuming and at times confusing too. This paper attempts to provide a comprehensive overview of the best-known analytical tools, scales and methods for measurement of customer satisfaction in tourism research. Also in this paper, a classification scheme and a review of literature is provided in order to clarify, categorise, and interpret the current research on tourism definitions and applications. It is worth pointing out that studies of this type are non-existent in the context of India. Thus, the present work is expected to serve as a ready reference for researchers and practitioners alike who are active in the area of tourism and also provide directions for future research. Keywords: Tourism; Literature review; Satisfaction, Shodhganga
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 Name : Emotional Stability, Age and Work Experience: An Analytical Study
 Author : Nongmeikapam Jinalee, Dr. Amit Kumar Singh,
 Abstract :
Emotional stability enables a person to understand the feelings of others and helps in controlling his / her own emotions in different situations. An emotional intelligent person is emotionally stable. So in this study, emotional intelligence has been used to determine emotional stability. The study has been designed to determine the relationship between emotional stability and age as well as with work experience. The study reveals that emotional stability is not significantly related with age and work experience. It is something with the personal self. Being in a high position, aged or having many years of experience do not signify emotional intelligence and emotional stability. Keywords: Emotional intelligence, emotional stability, age, work experience, employees, competencies, abilities etc.
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 Name : A Study on Corporate Leverage and Profitability of Pharmaceutical Industry in India: An Empirical Analysis
 Author : Dr. N. S. Pandey, Ponni. R
 Abstract :
The present study seeks to examine the impact of corporate leverage on profitability of pharmaceutical industry in India. The period of study is considered for 10 years i.e. from 2004-05 to 2013-14. The study is based on Secondary Data. 37 pharmaceutical firms listed in National Stock Exchange (NSE)are considered for analysis during the study period. Three independent variables Financial Leverage (FL) , Operating Leverage (OL), and Combined Leverage (CL) and three dependent variables Return on Assets (ROA), Return on Equity (ROE) and Earning Per Share( EPS) have been used and tested by using regression and correlation analysis as statistical tools. The findings of the study indicate that there is a significant impact of CL and OL on Profitability (ROA, ROE and EPS) have significant impact on the CL on Profitability is chosen by pharmaceutical Industry in India for the study period. Keywords: Capital structure, operating leverage, financial leverage, combined leverage. JEL Classification Code: G34, G30, G31, G32.
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 Name : Challenges in e-Government System in Rajasthan with special reference to Tribal District Dungarpur, Rajasthan, India
 Author : Dr. Ritu Khanna, Dr. Vipin Khanna
 Abstract :
There are many studies on E-governance projects and they define e-governance in different ways. E-governance is not just the “use of information and communication technology in governance” or “service delivery over internet” or “digital access to government services” bute-governance also includes the participation of public and the poor people. It creates the new interface for citizens to interact with government. It also provides the choice of place from where they want to avail government services. So, in my view, egovernance is “public participation in governance to increase the efficiency, accountability, transparency, convenience and value addition in service delivery by interacting with government through electronic platform.” World Bank defines (Asia Oceania Electronic Marketplace Association report): “E-government refers to the use by government agencies of information technologies (such as Wide Area Networks, the Internet, and mobile computing) that have the ability to transform relations with citizens, businesses, and other arms of government. These technologies can serve a variety of different ends: better delivery of government services to citizens, improved interactions with business and industry, citizen empowerment through access to information, or more efficient government management. The resulting benefits can be less corruption, increased transparency, greater convenience, revenue growth, and/or cost reductions.”
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